Legal information
Privacy Policy
On 25 May 2018, the European Union’s General Data Protection Regulation 2016/679 (GDPR) came into force, which aims to guarantee the protection of individuals with regard to the processing of personal data as a fundamental right.
We would like to continue sending you information about our plans and services, whilst endeavouring to respect your right to privacy. For this we need to obtain your express consent. At MTVD2, LDA we respect your privacy and thank you for your trust.
Your data will be processed by MTVD, which is a trademark of MTVD2, LDA, legal person number 513 999 124 with registered office at Rua 1.º de Maio, Lote n.º 1 , Mosteiró – 4485-916 Vila do Conde. Within the scope of the General Data Protection Regulation, this company will be responsible for processing personal data.
1. The purpose of this Privacy Policy is to demonstrate its commitment to and respect for the rules governing the protection of personal data. MTVD2, LDA is willing to respect and adopt procedural and technological measures to protect the privacy of Customers and Users of its website and applications, as well as its products and service.
2. Personal data is defined as any information, of any nature and regardless of its medium, relating to an identified or identifiable natural person.
3. Personal data will only be collected when permitted by the respective owner, implying knowledge and acceptance of the conditions contained in this Privacy Policy. By disclosing your personal data, you agree to the collection, use and disclosure of such data in accordance with the rules defined in the applicable collection instruments.
4. The personal data collected is intended to be used for statistical purposes and in promotions and direct marketing actions by MTVD2, LDA, when accepted by the data subject.
5. The organisation responsible for collecting and processing personal data is the MTVD trademark, owned by MTVD2, LDA.
6. In compliance with Law no. 67/98 of 26 October on the Protection of Personal Data, the computerised processing of the data collected is carried out by MTVD2, LDA.
7. Changes to this Privacy Policy and materials will apply to activities and data collected in the future. In order to adopt and continue to comply with the GDPR, its evaluation and review every 4 years from 25 May 2020 reserves MTVD2, LDA the right to amend this Privacy Policy.
8. Whenever the processing of data is based on the consent of the data subject or is necessary for the fulfilment of obligations or the exercise of specific rights of the controller or the data subject, and there are legitimate interests pursued by the controller or by third parties, the Customer or User may contact MTVD2, LDA in case of any doubt about the Privacy Policy, or to withdraw their consent to this processing without compromising the lawfulness of the processing carried out, based on the consent itself. This operation will be carried out in accordance with the Data Protection Act.
9. The Customer or User, as the holder of the personal data, has the right to request, through the contacts mentioned below and under the terms of the applicable law, access to their personal data; the correction of personal data that is inaccurate or incomplete; the deletion of personal data; the total or partial limitation of the processing of personal data; the right to object to processing and the right to portability of personal data in a structured, commonly used and machine-readable format.
The Customer or User may lodge a complaint with a supervisory authority if they consider that the GDPR has been violated.
MTVD2, LDA
Rua 1.º de Maio, Lote n.º1, Mosteiró – 4485-916 Vila do Conde
Telephone: (+351) 22 927 9720
Email: geral@mtvd.pt
Cookies Privacy Policy
MTVD uses cookies – small information files – to improve your browsing experience. By continuing, you agree to us doing so, unless you change your settings.
What are Cookies?
Cookies are small text files containing relevant information that are downloaded by your access device (computer, mobile phone/smartphone or tablet) via your browser when you visit a website. They are used to store and retrieve information about your browsing habits in order to personalise browsing according to your preferences. Cookies, depending on how long the user stays on the page, can be categorised as session or permanent cookies. The first type of cookie expires when the user closes the browser. The second type of cookies expires when their purpose has been completed or when they are switched off manually. This site uses cookies to collect statistical information in order to analyse the functioning of the site and users’ browsing experience, and to evaluate the effectiveness of advertising and promotional campaigns.
Cookies Used on the Site:
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Session cookies:
These are temporary cookies that remain in the browser’s cookie file until the browser leaves the web page, so there is no record of them on the user’s hard drive. The information collected by these cookies is used to analyse website traffic patterns, which allows us to improve the content and usability of the website.
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Analysis cookies:
These are those that collect information about the user’s browsing experience on the website, anonymously, although sometimes they also allow a user to be identified, solely and unequivocally to obtain information about the user’s interests in the services provided by the website. These are processed by us or by third parties, making it possible to quantify the number of users and to carry out measurement and statistical analysis of how users use the site. We analyse your browsing on our website in order to improve the supply of products and services that we make available to you.
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Advertising cookies:
They are those which, when properly processed by us or by third parties, allow us to manage the offer of advertising spaces that may exist on the site more efficiently, being able to analyse your browsing habits and show you advertising related to your browsing profile.
Practical examples:
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Own cookies:
Used for Store Booking to keep the shop selected by the user.
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Session cookies:
- They associate what you choose with your shopping basket;
- They store category information to show pages more quickly;
- They indicate whether you are currently logged in;
- They indicate the session IDs on the server;
- They save the last products viewed;
- They keep information about the research;
- They indicate whether the user authorises the use of cookies.
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Third party cookies:
- Used to distinguish users and sessions;
- Used to determine new visits, sessions;
- They store the traffic source to explain how the user arrives at our site;
- Used to identify users and prevent fraudulent use of user data and protect user data from third parties;
- Used to personalise advertising on Publisher networks;
- Used to allow the site to remember browsing preferences, language, region, etc.
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Other Cookies:
- Web and video analytics;
- Used to determine which server shows the information to the user;
- Used to track active sessions;
- Used to determine whether cookies are active;
- Used to measure user response time;
- Used to identify how many times a user has visited us, what products they have bought and at what price.
- It also lets you know if it’s your first visit to the site or not.
Disabling the use of Cookies on the Site
Although MTVD, by default, optimises its website to take advantage of cookie information, the user, if they wish, can deactivate this setting in their browser, and it is certain that they will not have such an intuitive interaction, obtained by virtue of this capture, which can be very useful and facilitating. If you want to deactivate this option, you can find out how below:
Effects of deactivating cookies:
If you prefer not to allow cookies, you can deactivate them in the browser you are using and you will continue browsing. All browsers allow the user to accept, reject or delete cookies by selecting the appropriate settings in their browser. Users can therefore deactivate the use of cookies on this site at any time by modifying their browser settings. However, it is important to note that deactivating cookies may prevent some web services from working properly, affecting, in whole or in part, pleasant and optimised browsing for the user.
Legislation
The processing of personal data of users and customers carried out by MTVD, as well as the sending of commercial communications by electronic means, are in accordance with the national and EU legislation in force, namely the General Data Protection Regulation.
List of cookies:
| Consent to Cookies | Type of cookie | First or Third | Can be blocked | Session or Persistent | Expiry time | Objective |
|---|---|---|---|---|---|---|
| sc_anonymous_id | Essentials | Third | Persistent | 29 Jun 2028 10:34:37 | ||
| UIDR | Essentials | Third | Persistent | 21 Jun 2020 10:34:38 | ||
| UID | Essentials | Third | Persistent | 21 Jun 2020 10:34:38 | ||
| _engine_session | Essentials | Third | Session | |||
| VISITOR_INFO1_LIVE | Essentials | Third | Persistent | 29 Dec 2018 10:32:59 | ||
| YSC | Essentials | Third | Session | |||
| GPS | Essentials | Third | Persistent | 02 Jul 2018 11:02:59 | ||
| IDE | Essentials | Third | Persistent | 01 Jul 2020 10:33:01 | ||
| NID | Essentials | Third | Persistent | 01 Jan 2019 10:32:23 |
Alternative Dispute Resolution
In the event of a dispute, we would like to inform you that the consumer can turn to the Alternative Dispute Resolution organisations identified on the consumer portal, on the following website www.consumidor.pt, or Online Consumer Dispute Resolution identified on the website https://webgate.ec.europa.eu/odr.
The alternative dispute resolution organisations currently in existence are as follows:
CNIACC – National Consumer Conflict Information and Arbitration Centre
General competence
Email: cniacc@unl.pt
Web: http://www.arbitragemdeconsumo.org
Algarve Consumer Conflict Information, Measurement and Arbitration Centre
Geographical area covered – contracts signed in the District of Faro
Email: apoio@consumidoronline.pt
Web: http://www.consumidoronline.pt/
Consumer Conflict Arbitration Centre of the District of Coimbra
Geographical area covered – contracts signed in the municipalities of: Arganil, Cantanhede, Coimbra, Condeixa-a-Nova, Figueira da Foz, Góis, Lousã, Mira, Miranda do Corvo, Montemor-o-Velho, Oliveira do Hospital, Penacova, Penela, Soure, Tábua, Vila Nova de Poiares.
Email: geral@centrodearbitragemdecoimbra.com
Web: http://www.centrodearbitragemdecoimbra.com
Lisbon Consumer Conflict Arbitration Centre
Geographical area covered – contracts signed in the Lisbon Metropolitan Area: Lisboa, Alcochete, Almada, Amadora, Azambuja, Barreiro, Cascais, Lisboa, Loures, Mafra, Moita, Montijo, Odivelas, Oeiras, Palmela, Seixal, Sesimbra, Setúbal, Sintra e Vila Franca de Xira.
Email: juridico@centroarbitragemlisboa.pt / director@centroarbitragemlisboa.pt
Web: http://www.centroarbitragemlisboa.pt
Porto Consumer Information and Arbitration Centre
Geographical area covered – contracts signed in the Porto Metropolitan Area: Arouca, Espinho, Gondomar, Maia, Matosinhos, Oliveira de Azeméis, Porto, Póvoa de Varzim, Santa Maria da Feira, Santo Tirso, São João da Madeira, Trofa, Vale de Cambra, Valongo, Vila do Conde e Vila Nova de Gaia.
Email: cicap@mail.telepac.pt
Web: http://www.cicap.pt
Vale do Ave Consumer Conflict Arbitration Centre / Arbitration Court
Geographical area covered – contracts signed in the municipalities of: Cabeceiras de Basto, Fafe, Felgueiras, Guimarães, Póvoa de Lanhoso, Póvoa de Varzim, Santo Tirso, Trofa, Vila do Conde, Vila Nova de Famalicão, Vizela, Vieira do Minho e Vizela.
Email: triave@gmail.com
Web: http://www.triave.pt
CIAB – Centre for Information, Arbitration and Consumer Conflicts
Geographical area of Amares, Arcos de Valdevez, Barcelos, Braga, Caminha, Esposende, Melgaço, Monção, Montalegre, Paredes de Coura, Ponte da Barca, Póvoa do Lanhoso, Terras do Bouro, Valença, Viana do Castelo, Vila Nova de Cerveira, Vieira do Minho e Vila Verde.
Email: geral@ciab.pt
Web: http://www.ciab.pt
Madeira Consumer Conflict Arbitration Centre
Email: centroarbitragem.sras@gov-madeira.pt
Web: http://www.srrh.gov-madeira.pt